Why Scheduled AR Touchpoints Beat “Working the Aging Report”
Most behavioral health billing teams have one AR process: someone opens the aging report once a week, sorts by dollar amount or by days outstanding, and starts working whatever looks worst. That’s not a follow-up process. It’s triage, and by the time a claim is worth triaging, it’s already lost value. Here’s what actually happens […]
The Claims-Aging Clock: Payer-by-Payer AR Benchmarks for Behavioral Health
A behavioral health claim’s aging clock starts the day it’s submitted, and every payer runs that clock differently — which means a single “days in AR” number hides more than it reveals unless a facility’s claims follow-up process tracks aging by payer, not just in aggregate. Why a Blended AR Number Isn’t the Whole Story […]
Accounts Receivable Follow-Up in Behavioral Health: Why Claims Age Past the Point of Easy Recovery
Accounts receivable follow-up in behavioral health depends on a claim getting a scheduled touch point before it ages past the point of easy recovery — not on how good the eventual phone call is once a claim has already sat untouched for 60 or 90 days. Most facilities don’t have a follow-up problem. They have […]